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PRIVACY INFORMATION
Privacy Statement
Below is a privacy statement that
applies to this website and associated businesses.
You know us - you can trust us
We understand and share our customers' concerns about how
personal information is collected, used and shared. We want to assure
you that we will always handle personal information securely and
carefully. We are committed to safeguarding your information; this means
that, among other things, we will comply with all applicable Australian
privacy laws and ensure our staff are aware of their obligations.
Why we
collect information
We may collect information to deliver products or services to
complete other transactions and better understand our customers
requirements and preferences. This information enables us to personalize
and improve our service and in particular to provide offers that are of
greater interest or benefit.
How we collect this information
When a customer places an order and/or registers their details
with us, we store that information for future reference. This saves time
when customers shop with us again, as we do not have to re-enter
customer details. Sometimes we may add customers personal information
with information from external sources.
What we collect
The personal information we collect is in most cases supplied
when customers register details, place an order or provide feedback to
us. Generally, the information we collect includes customer name,
address, delivery address, phone number and e-mail address.
Who we
may share your information with
We will never rent, lend or sell your personal information
under any circumstances. We will not use customer information for
purposes unrelated to the services we provide, unless we first obtain
your consent. If you require any further information please contact our
customer service department on
customercare@pettagking.com.au
Security
We will take all reasonable steps to store your personal
information securely. Only specific employees in our customer service,
marketing and IT areas will have access to our customers' and employee
personal information, but only under very strict controls and
procedures.
Other
Sites
We are not responsible for the
privacy practices of sites that are linked to this site via hyperlinks,
banner advertising or otherwise. Please take care at all times to check
whose site you are visiting.
Our
Privacy
Policies and Practices
From time to time and in line with customer expectations and
legislative changes, our privacy policies and procedures will be
reviewed and, if appropriate, updated. More information on privacy
legislation is available from the Federal Privacy Commissioner at
www.privacy.gov.au.
About cookies and how they work
When you interact with us on the internet, our system will
automatically send you a "cookie". A cookie is a small amount of
information sent from a web server to your computer, enabling your
computer to be recognized while the current Session lasts. It is
used to handle your Session and contains a unique number only.
This number becomes invalid as soon as your Session ends. Usually
30 minutes after you leave the site or you closed your browser.
PAYING BY PAYPAL (Click
this Padlock to visit the Paypal Security & Fraud Page)
We have chosen PAYPAL (
www.paypal.com )
as our preferred shopping cart for many
reasons. The most important reason is that we will NEVER have access to
your credit card details. Paypal is owned and run by Ebay International,
who run the largest online auction website in the world. (
www.ebay.com.au ) Paypal has over 7 8
Million members worldwide. Security is of critical importance at Paypal.
They use proprietary technology - and constantly innovate - to help
ensure your transactions are safe. In addition, Paypal and eBay have
over 1000 people worldwide dedicated to keeping Paypal accounts safe,
and stopping online criminals.
GENERAL DISCLAIMER
All items are advertised in good faith to
be available at time of sale. However, unforeseen manufacturing, supply
or delivery problems or unexpected demand may occasionally result in
stock unavailability. Savings are off regular prices. In certain cases,
some regular prices have been reduced to ensure customers receive the
lowest competitive price. Therefore, the saving shown on the Internet
may differ from the actual saving in your store. We reserve the right to
correct any printing errors.
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